RIM Says Sorry With Free Apps
In an effort to a apologize for a three-day outage that denied email and Web services to millions of its BlackBerry customers last week, Research In Motion said Monday that it will make apps that would ordinarily be worth more than $100 available to its subscribers free of charge.
"Our global network supports the communications needs of more than 70 million customers," said RIM co-CEO Mike Lazaridis, in a statement. "We truly appreciate and value our relationship with our customers. We've worked hard to earn their trust over the past 12 years, and we're committed to providing the high standard of reliability they expect, today and in the future."
The list of free games that RIM will release includes a number of popular entertainment and utility titles, such as Sims 3 and Bejeweled from Electronic Arts, Texas Hold 'Em Poker 2 by Gameloft, Photo Editor Ultimate from Ice Cold Apps, and iSpeech.org's Speech Translator Pro.
The titles can be downloaded from BlackBerry App World during a four-week period that begins on Wednesday. In addition to the free software, RIM also is offering customers a month of free technical support. Those with existing technical support contracts will be offered a one-month extension at no charge.
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